Handle shipping, returns and sizing questions around the clock, look up orders through your store’s API, and hand off to your team when it matters. Works on Shopify and WordPress.
Shipping, returns, sizing and payment questions answered from your store policies and FAQs.
Connect your order-status endpoint as an action, and the agent looks orders up for shoppers.
Refund disputes and complaints go to your team with the contact details you choose.
See top questions and answer ratings to fix product pages before tickets pile up.
Shipping, returns, size guides and FAQs.
Paste it into your Shopify theme or WordPress site.
Optional: let the agent check order status through your API.
Copy your snippet from the dashboard, then follow the steps for your platform.
In Shopify admin, open Online Store, then Themes, then Edit code. Paste the snippet into theme.liquid just before </body>.
Paste the snippet into your theme footer, or use any header-and-footer plugin to add it before </body>.
Yes, through an action that calls your store’s order API. The agent only sees what that endpoint returns.